Privacy Policy

The Maine Educational Loan Authority (MELA) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this site.

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to gather broad demographic information.

Our site's registration form requires users to give us contact information (like their name and e-mail address). We use customer contact information from the registration form to send the user information about our organization. The customer's contact information is also used to contact the visitor when necessary. Users may opt out of receiving future mailings; see the choice/opt out section below.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their e-mail address). Contact information from the order form is used to send orders and information about our organization to our customers. Users may opt out of receiving future mailings; see the choice/opt out section below.

This site contains links to other sites. MELA is not responsible for the privacy practices or the content of such websites.

Choice/Opt Out

This site gives users the option for removing their information from our database to not receive future communications from MELA or to no longer receive our service by sending an e-mail to customerservice@mela.net. Users may also update information previously provided by sending e-mail to the same address.

Contacting the website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

Maine Educational Loan Authority
131 Presumpscot Street
Portland, ME 04103
customerservice@mela.net